Description

*Location Requirement*: Individual selected for this role must be based in *Atlanta, GA*
P.F. Chang's is a leader in the restaurant industry, dedicated to delivering exceptional guest experiences and fostering a culture of excellence, integrity, and innovation. The Area Director (known as the Market Partner) oversees multiple restaurants within a designated market, driving sales growth and ensuring operational excellence. This leader ensures alignment with our corporate vision and maintaining the highest standards of quality and service.
*Key Responsibilities*:
*Operational Excellence*
* Lead restaurants in delivering personalized, guest-centric experiences tailored to the local market.
* Guide teams in achieving KPIs, EBITDA targets, and cost-control goals.
* Ensure compliance with brand standards, health codes, and safety protocols through regular site visits.
*Sales and Revenue Growth*
* Partner with Operating Partners to launch innovative sales strategies and drive revenue.
* Analyze market trends to adjust tactics and stay ahead of the curve.
* Champion upselling, marketing initiatives, and service strategies to grow top-line sales.
*Leadership & Strategic Oversight*
* Set strategic direction for the market that aligns with company goals.
* Monitor restaurant performance and identify opportunities for continuous improvement.
* Mentor Operating Partners and support their development into senior leadership roles.
* Lead recruitment and onboarding of new management trainees to ensure long-term success.
* Promote a strong, unified culture of excellence, integrity, and innovation across locations.
*Team Development & Support*
* Support recruiting, training, and team building across all restaurants in the market.
* Provide consistent coaching and feedback to elevate team performance.
* Assist with conflict resolution and employee relations to maintain a positive work environment.
*Required Qualifications:*
* Requires extensive experience in *multi-restaurant leadership *in a *full-service restaurant company* (upscale casual dining is preferred).
* Strong passion for delivering exceptional guest experiences with a guest-centric mindset.
* Proven track record in driving sales growth and achieving KPIs.
* Strong financial acumen and proficiency in POS and corporate software systems.
* Excellent interpersonal communication, critical thinking, and emotional intelligence.
* Prior experience in opening restaurants is strongly preferred.
*Working Conditions:*
* Work is performed primarily in a restaurant environment, occasionally in an office and remote (home)
* Ability to perform the essential functions of the role, including prolonged standing, walking, and other physical tasks, with or without reasonable accommodation.
* Must be able to travel extensively - up to 75% of the time
*Benefits We Offer: *
* *Comprehensive Benefits*: Medical, dental, vision and 401(K) starting on the 1st of the month following the hire date.
* *Paid Vacation and Sick Time:* 20 days per calendar year for full-time Global Support Center team members, prorated for new hires.
* *Paid Holidays: * 12 company-selected holidays plus 2 floating holidays per year.
* *Competitive Pay & Performance Incentives*: Annual bonuses based on Company performance.
* *Professional Development*: Tuition reimbursement for job related programs.
* *Lucky Cat Meal Card:* Preloaded meal card for use at any corporate-owned P.F. Chang's location.
* *Exclusive Discounts*: Access exclusive employee discounts.
* *Supportive Community*: Financial assistance through the Lucky Cat Fund during hardships for qualifying team members.
*Why work for us?*
Because it's more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.
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