Salesforce Marketing Cloud (SFMC) Technical Consultant 

Deloitte Digital is creating a new model for a new age-we’re an agency and a consultancy. Understanding the digital space and preparing for what’s next is at our core. We help clients reimagine how profits are made, how relationships are created and managed; we reshape how work gets done and rewire the competitive fabric of entire industries. That’s the power of driving disruption. That’s Deloitte Digital.

Work you’ll do

As a Salesforce Marketing Cloud (SFMC) Consultant, you will bring considerable technical and product expertise to deliver world-class SFMC-based solutions to clients. You will be part of a dynamic client team that will be responsible for driving SFMC technical solutions at a client site. Your responsibilities will include: 

• Assisting with the solution design process with Marketing Cloud including building journeys, writing queries, building data extensions, writing AMPScripts and knowledge of SSJS

• Debugging campaign automation solutions as well as maintaining and troubleshooting in-flight solutions

• Assisting in the design of marketing automation programs including Triggered Sends, Automation Studio Activities, Platform configuration, multi-channel integrations, audience segmentation, and other components needed for marketing campaigns 

• Partnering with project teams to design solutions with Salesforce Connector and create data models with Sales/Service Cloud (SFSC) passing engagement data back and forth.

 

The team

Advertising, Marketing & Commerce

Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients’ brand values for measurable business growth. We do this by creating content, communications, and experiences that engage and inspire their customers to act.  We implement and operate the technology platforms that enable personalized content, commerce and marketing user-centric experiences. In doing so, we transform our clients’ marketing and engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative and digital marketing capabilities, many from our Digital Studios.

 

We serve our clients through the following types of work: 

• Cross-channel customer engagement strategy, design and development to include the creation of omni-channel digital experiences across web, mobile, social, physical, AR/VR, voice, gesture, IoT, and video

• eCommerce strategy, implementation and operations

• Marketing Content and digital asset management solutions

• Marketing Technology and Advertising Technology solutions

• Marketing analytics implementation and operations

• Advertising campaign ideation, development and execution

• Acquisition and engagement campaign ideation, development and execution

• Agile based, design-thinking, user-centric, empirical projects that accelerate results

 

Qualifications

Required: 

• Bachelor’s Degree 

• Salesforce Marketing Cloud Email Specialist & Salesforce Admin Certifications 

• 2+ years of Experience with database schema design, data cleansing/appending, data exporting

• 2+ years developing and integrating Marketing Cloud with different Salesforce applications

• 2+ years of experience with REST, Salesforce, database and SFTP connectors

• 2+ years of Experience with object-oriented programming languages such as .NET or JAVA, Ruby, C#, C++, Python, preferred but not required

• Travel up to 80% (while 80% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice)

• Must be legally authorized to work in the United States without the need for employer sponsorship now or at any time in the future.

Preferred: 

• BS Degree in Computer Science 

• Applicable integration tool certification (Salesforce Marketing Cloud Consultant & Salesforce Marketing Cloud Developer)

• Good understanding of Web Services (SOAP & REST), XML and JSON formats document schemas

• Basic understanding of development using MuleSoft Anypoint platform

• Experience with other marketing technologies and analytics tools (i.e. Adobe, Oracle, Sprinklr, Google, etc.) 

• Salesforce Development/Customizations (APEX, Visual Force) 

 

How you’ll grow

 

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world.  From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career.  Explore Deloitte University, The Leadership Center.

 

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

 

Deloitte’s culture

 

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives.  Learn more about Life at Deloitte.

 

Corporate citizenship

 

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities.  We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.  Learn more about Deloitte’s impact on the world.

 

 

Recruiter tips

 

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.

 

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