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Posted: 13-Mar-23
Location: Durham, North Carolina
Salary: Open
Internal Number: 229782
Marketing Communications Program Coordinator - Duke Health
Job Code: 5450
FLSA: E
Pay Target: E1
**This is not a remote position. Must be able to work onsite in Durham, NC.**
Occupational Summary
By providing marketing operations support to Duke University Health System's (DUHS) high-functioning marketing and communications teams, the Marketing Communications Program Coordinator plays a critical role in telling our Duke Health story, building our brand, and growing our organization. As a member of the DUHS marketing and communications team reporting to the Chief Marketing and Communications Officer, the Marketing Communications Program Coordinator engages the marketing and communications leadership team in an organized process to identify new ways to make our work more efficient, effective, and rewarding to our team members and to the patients and communities we serve.
Key areas of accountability include planning, coordinating and administering activities across DUHS Marketing & Communications areas; and developing, coordinating and advising on policy and processes related to media relations, clinical operations communications, corporate communications, brand communications and creative, website development, marketing research and analytics, physician referral marketing, integrated marketing communications, digital marketing, and consumer marketing.
Duties and Responsibilities
Preferred Qualifications
- Bachelor's degree in Communications, Business, Marketing or another related field
- Excellent writing skills with the ability to think and communicate clearly, formulate a clear point of view on complicated topics, and create a concise and well-written narrative
- Second language proficiency
- Promotes diversity, equity and inclusion activities
- Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds
- Ability to pay painstaking attention to important details
Knowledge, Skills, and Abilities:
- Ability to provide guidance and direction, including setting standards and monitoring performance
- Skills using logic and reasoning to identify the strengths and weaknesses of alternative solutions to problems
- Skills evaluating program performance, summarizing findings, communicating results, and forming an action plan
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources
- Ability to work quickly and under pressure, including outside of ordinary business hours
- A hands-on ability to perform and manage diverse tasks
- Ability to collaborate effectively with a range of different roles and preferred work styles
- Ability to manage a large volume of work and competing priorities
- Ability to thrive in complex, matrixed organization that values caring, collaboration and intellectual rigor
Required Minimum Qualifications
Education: Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program.
Experience: Work requires three years of experience in program administration or involving academic, instructional or counseling activities to acquire skills necessary to plan, coordinate and implement a variety of program activities and events.
Job Code: 00005450 PROGRAM COORDINATOR
Job Level: E1
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
